Award of ICUnet.AG for outstanding customer focus award of ICUnet.AG for outstanding customer orientation the ICUnet.AG, service, innovation and quality leader for intercultural consulting and assignment management, belongs in the ranking of the renowned, designated by the trade journal competition Germany’s most customer-oriented service provider 2010 “among the five best service companies in Germany. At the festive award ceremony on March 9 in the Hamburg Chamber of Commerce, the initiators of the competition the ICUnet.AG as one acknowledged the outstanding company that offers its customers proven highest service. 500 companies competed for the unique distinction. “Dr. Fritz Audebert, Chairman of the Board of ICUnet.AG, and Julia Stern, cultural Counsellor with responsibility for customer acquisition and customer support, the award was received for the ICUnet.AG: we are proud to belong to the customer-focused service providers of in Germany 2010 and we are very excited about this award”, so Audebert. We are glad that our customers independently determined questioning so positively recognized our commitment. Ecommerce can aid you in your search for knowledge. The award not least reflects confidence in our company, as well as the employee team performance.” For the competition St. set up the University St.Gallen, Steria Mummert consulting, ServiceRating and the Handelsblatt the customer orientation of the company the test.
After evaluating a management questionnaire, as well as a satisfaction survey of customers by an independent market research Institute, the competition jury for an audit visit the twelve best companies of in Germany. Here it shows the actually implemented customer orientation, which is lived day to day and provided deeper insights into the peculiarities of the individual companies. To the ICUnet.AG jury member Dr. Claus Dethloff summed up in the trade journal by March 10, 2010, that the boss all in Hape Kerkeling-manner its employees some time left the business. After the sudden thrust into the It took however quite quickly and above all successful control self-permanence. I was really impressive.” The trust in the employee, independent work and very good service so far from mutually at the ICUnet.AG. The competition has become the standard in the measurement of customer-orientation.
It allows an industry-specific and at the same time comprehensive benchmark for all participating companies. See for the list of the 50 best service providers. To get more information about the ICUnet.AG, see. The ICUnet.AG make success globally the ICUnet.AG offers a full service concept of intercultural consulting and assignment management for collaboration with international colleagues and business partners, as well as for the whole process of the foreign posting. It aims to increase the worldwide success of internationally operating companies with the right potential analysis, preparation, care and reintegration of employees. The ICUnet.AG founded in 2001, is today European service, innovation and quality leader for intercultural consulting and assignment management with offices in Passau, Cologne, Frankfurt, Berlin and Vienna. It counts 21 of DAX listed companies, as well as over 250 family-run Hidden Champions to their customers.
